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How Brands Can Deliver Sustainable Instant Commerce for Consumers

Retail TouchPoints

The COVID-19 pandemic has undoubtedly accelerated shifts in consumer behavior and expectations, and not many have been as dramatic as the explosive rise of ecommerce. Perhaps one of the biggest pain points brands have struggled with in ecommerce over the past two years is meeting consumers’ increased demand for immediacy.

Consumer 252
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Exclusive Q&A: How Stojo’s Sustainable Cups Spread from the MOMA Store to Target

Retail TouchPoints

Modular replacement parts are available, allowing consumers to repair broken items rather than simply tossing them away. Packaging is made from post-consumer paper, printed with vegetable-based inks and uncoated for 100% recyclability. for millennial and Gen Z consumers” with products people are “proud to use.”.

Consumer 333
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Archie Rose’s new pop-up concept allows customers to customise their liquor

Inside Retail

Craft distillery Archie Rose has launched Tailored Spirits Live, a unique pop-up activation where consumers can customise their own gin or whisky. Established in 2014 by Will Edwards, Archie Rose Distilling Co is a Sydney-based craft distillery known for its range of spirits, including gin, vodka, whisky, and rum.

Consumer 246
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Claire’s Hires Children’s Place, Zara Vet as Chief Merchandising Officer

Retail TouchPoints

Her most recent job was as SVP of Global Merchandising and Strategic Partnerships at The Children’s Place , where she was responsible for creating and delivering product strategies for all brands across multiple channels of distribution, as well as leading operations for the wholesale and international franchise businesses from 2014 to 2023.

Wholesale 239
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Breaking: Founder, CEO Julie Mathers to leave online retailer Flora & Fauna

Inside Retail

Flora & Fauna (F&F) founder and CEO Julie Mathers has resigned from the eco-friendly online retail business she started in 2014 and sold to beauty and wellness business BWX less than a year ago. Mathers started Flora & Fauna in 2014 to help people make better choices for the planet. A model for purpose-driven leadership.

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Affirm Expands into Post-Purchase with $300M Acquisition of Returnly

Retail TouchPoints

The company reports that its model — offering consumers an instant merchant credit at the time a return is initiated — helps retailers drive higher return-to-repurchase rates. Since it was founded in 2014, Returnly has processed more than $1 billion in returns and been used by 8 million shoppers.

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Ron Johnson’s Enjoy Technology Files for Bankruptcy, Set to be Sold

Retail TouchPoints

Johnson co-founded Enjoy in 2014 after leaving JCPenney and currently serves as its CEO. The idea was to bring the store experience to consumers’ homes via a technology-powered “mobile store” operation, with an initial focus on telecommunications and consumer electronics ( AT&T and Apple are partners in the U.S.).