Inside Retail

FEBRUARY 9, 2022

These ‘front-stage’ customer interactions are the surface layer of an interwoven chain of people and processes behind the scenes that contribute to creating a flawless customer experience (CX). The motivation of staff, the efficiency of internal processes and tools, and the company culture can make or break a brand experience.

Payment Services 130

Payment Services Employee Engagement Beauty and Health Customer Experience 130

Mass Relators

JUNE 20, 2022

Simonsen joined Dollar General in 2013, and has held roles in store operations, procurement, pricing, business analytics and merchandising planning. Hawthorne will be responsible for developing strong talent and building teams, fostering the company’s purpose-driven culture and leading customers’ experiences.

Promotions 52

Promotions Management Employee Engagement Store Operations 52

Mass Relators

MAY 31, 2022

Simonsen joined Dollar General in 2013, and has since held roles of increasing responsibility in store operations, procurement, pricing, business analytics, and merchandising planning. Huffman has been responsible for creating key HR programs focused on employee engagement, performance management and leadership development.

Promotions 52

Promotions Employee Engagement Store Operations Management 52