Retail TouchPoints

JULY 27, 2022

She joined Caleres as President in 2004 and by 2006 she became COO, before being named to the CEO and President roles in 2011. During her career, Sullivan also worked with The Stride Rite Corporation as COO and held consumer brand management and sales roles at companies including M&M/Mars and The Mennen Company.

Brand Management 228

Brand Management Fashion Management Consumer 228

Inside Retail

NOVEMBER 6, 2023

per cent, the highest level since 2011, which mainstream media analysts calculate will add another $78 to monthly mortgage repayments on a typical $500,000, 25-year home loan. asks NRA National Retail Association director Rob Godwin said retailers were hopeful the RBA would hold the cash rate at 4.1

Consumer 264

Consumer ATS 264

Retail TouchPoints

MAY 5, 2022

Torrid has appointed Lisa Harper as its new CEO, as current CEO Liz Muñoz steps into a newly created position as Chief Creative Officer (CCO) at the apparel retailer that serves women sizes 10 to 30. The change at the top comes amid a number of leadership shifts taking effect immediately.

Apparel 217

Apparel Accounting Management Consumer 217

Inside Retail

JUNE 4, 2024

Fast forward to 2011, when entrepreneurial husband-wife duo Tony and Josephine Antoci acquired Erewhon, which had relocated to California, and set about creating a luxury food retail empire. As the US Department of Agriculture has reported, average annual food-at-home prices increased by 11.4

Grocer 278

Grocer Consumer Fashion Marketing 278

Inside Retail

JUNE 21, 2024

Consumer confidence levels over the next 18 months will be crucial to the future of financially embroiled and not-so-financially embroiled businesses within the retail industry. This week Guzman Y Gomez shares debuted on the ASX at $30, which represents a 36 per cent gain from its IPO. per share, which equated to approximately $1.8

Store Layout 278

Store Layout Returns Fashion Marketing 278

Retail TouchPoints

DECEMBER 21, 2022

consumers — discretionary spending confidence fell from 29% in 2021 to 24% in 2022, according to data from Deloitte. Four out of 10 Americans say that their financial situation has worsened in the past 12 months,” said Steve Rogers, Managing Director at Deloitte in an interview with Retail TouchPoints.

Planning 246

Planning Management Consumer Fulfillment 246

Inside Retail

APRIL 7, 2022

Of all the habits consumers have established in the past two years, some are more likely to stick than others and the uptick in online shopping is certainly one of them. Now they’ve got a taste for the ease and convenience and the thrill of endless parcels arriving at the front door, the appetite to continue is strong. DTC darlings.

Consumer 130

Consumer Management Customer Experience Shopping 130

Inside Retail

JUNE 15, 2021

Coles is ranging local products like Jocelyn’s Provisions, Meat at Billies, brands that exist within their own right here in Brisbane,” Mortimer said. The Coles Local concept was first introduced in Melbourne’s Surrey Hills in 2018 before expanding the concept to locations at St Kilda, Glenferrie and Fitzroy.

Supermarket 225

Supermarket Returns Location Consumer 225

Retail TouchPoints

JUNE 29, 2022

It’s been 30 years since Seth Weisser and Gerard Maione opened their vintage boutique, What Goes Around Comes Around (WGACA) during the 1990s emergence of consumer appreciation for preloved garments. At the Wooster Street location, the stars of the shop are high-end handbags and ready-to-wear in a brightly lit modern setting.

ATS 212

ATS Jewelry Fashion Boutique 212

Retail TouchPoints

DECEMBER 22, 2022

As a subscription-first brand, our mission is to deliver exceptional consumer experiences that help men and women take better care of their bodies so they can be their best selves,” said Ranil Wiratunga, Chief Digital Officer and Global GM of DTC at Dollar Shave Club in a statement. “To

Promotions 176

Promotions Consumer Customer Experience ATS 176

Inside Retail

AUGUST 13, 2024

And I understand that, unfortunately, doesn’t help customers at the end of the day. I do wish I’d done more due diligence at the time of purchase, but I’d based it off my peripheral knowledge of the brand and their reputation.” We try to be as transparent as we can,” Fitzpatrick adds. We are just trying to them as quickly as possible.

Fulfillment 279

Fulfillment Returns Consumer Shopping 279

Retail TouchPoints

JULY 21, 2021

Consumer shopping habits have shifted irreversibly towards ecommerce in the past two years. According to Mirakl’s Enterprise Marketplace Index (“the Index”), while traditional ecommerce sites have experienced sharp growth, online marketplaces have grown at double the ecommerce rate: more than 80% year over year in the fourth quarter of 2020.

Apparel 272

Apparel Sporting Goods Consumer Finance 272

Inside Retail

MAY 19, 2024

The right man for the job Réthoré joined Jurlique in March last year, after 12 years in various leadership roles at Nespresso Oceania, and shorter stints heading up Dyson in Japan and DFS in Hong Kong. Réthoré attributes Asian consumers’ affinity for Jurlique to its core range of rose-based products. We say, ‘from seed to skin’.

Customer Retention 264

Customer Retention Department Stores Consumer Marketing 264

Retail TouchPoints

APRIL 9, 2024

In a world filled with loyalty offers, it’s all about offering the right rewards and experiences at the right moments. But now consumers want intangible benefits, including tailored experiences. An entertainment resort co-brand card might offer perks at its properties for brand enthusiasts and even let them choose their card design.

Merchant Services 224

Merchant Services Consumer Management Customer Experience 224

Retail TouchPoints

SEPTEMBER 29, 2022

When Snapchat first hit the scene back in 2011 it was an instantaneous hit with younger audiences because it offered something that was almost impossible to find on the internet — transience. Now, AR is playing a central role in the platform’s commerce ambitions at the same time that the tech is becoming more ubiquitous and useful. .

Social Commerce 224

Social Commerce Consumer Shopping Returns 224

Retail TouchPoints

OCTOBER 20, 2021

However, there are some telling statistics and areas of opportunity — especially around consumer behavior — businesses can take advantage of to re-establish the balance of in-person and online sales. consumers have changed stores, brands or the way they shop. Instead, it’s the combination of physical location and consumer experience.

Sporting Goods 248

Sporting Goods Accounting Promotions Consumer 248

Inside Retail

APRIL 26, 2021

Australian online clothing rental company GlamCorner is adapting its offering as more brands look to launch their own branded rental service amidst major changes in consumer behaviour. billion and expected to grow at a CAGR of 11 per cent over the next 10 years. This resonates with younger consumers in particular.

Fashion 246

Fashion Marketing Fulfillment Fast Fashion 246

Inside Retail

JULY 31, 2024

According to a report authored by analysts at Citi Research, expectations in 2023 that a turnaround was imminent are now being fulfilled and they are likely to be sustained for some time as new models are rolled out. Computers have a replacement cycle and we are now in the middle of one.

Fulfillment 258

Fulfillment Marketing Consumer ATS 258

Inside Retail

NOVEMBER 14, 2021

The $125 million fine is the largest penalty ever imposed on a company in Australia for misleading consumers. This is a significant win for the Australian Competition and Consumer Commission in its ongoing battle against “greenwash”, by which companies make false environmental claims to mislead consumers.

ATS 130

ATS Consumer Marketing 130

Retail TouchPoints

APRIL 14, 2021

As CEO, Spaulding will focus on driving the next phase of the company’s growth, including the ongoing development of new consumer shopping experiences, inventory management innovations and international expansion. We are creating experiences that will change the way people shop for generations to come. and UK.

Inventory Management 171

Inventory Management Apparel Shopping Management 171

Retail TouchPoints

JANUARY 20, 2021

If you look at U.S. Census Bureau Quarterly Retail E-Commerce Sales data going all the way back to 2011, ecommerce sales as a percentage of total retail sales increases relatively linearly through the beginning of 2020. Mike Shapaker: What we saw in 2020 is COVID-19 accelerating existing trends, so the answer is a bit of both.

Fulfillment 253

Fulfillment Customer Experience Consumer Shipping 253

Retail TouchPoints

AUGUST 14, 2024

Market research and social media tracking are at the core of this process, but the team also spends a lot of time on retailer websites and chatting directly with friends of the brand and other retail industry players. This approach has been especially valuable as the brand has ventured into the very large and very nuanced world of sports.

Jewelry 240

Jewelry Accessories Consumer Wholesale 240

Retail TouchPoints

SEPTEMBER 15, 2021

That doesn’t mean rude people ditching their physical shopping carts in the parking lot, but millions of consumers being lost in the online purchase funnel for a variety of reasons. A dull hook isn’t likely to get you any fish (read: customers) at the end of the day. The need for progress doesn’t stop there, though.

Marketing 218

Marketing Consumer Accounting Promotions 218

Retail TouchPoints

NOVEMBER 20, 2024

Even small networks can run campaigns at scale without investing in a large internal ad ops team by tapping into ad exchanges and supply-side platforms. Zamuner started his career leading marquee brand accounts at Ocean Media before joining the eHarmony marketing leadership team.

Advertising 221

Advertising Marketing Accounting Consumer 221

Inside Retail

APRIL 14, 2021

“Lego is inherently engaging, and through a constant stream of product innovation and by opening up immersive physical stores they’ve elevated the brand experience to a story that consumers want to be part of, and share with others — to quite literally, remark upon,” he said. Lego’s sustainability efforts.

Consumer 231

Consumer Management Marketing Planning 231

Retail TouchPoints

OCTOBER 3, 2022

This article will take a look at the steps small business owners can take to fortify their businesses for the future as well as identify new opportunities to stay ahead of the curve. He is also passionate about science communication and from 2004 to 2011 was a regular panelist on the ABC TV television program The New Inventors.

Shipping 255

Shipping Boutique Marketing Consumer 255

Inside Retail

AUGUST 29, 2021

The move will apply to consumer and business wireless customers as well as residential landline customers. “During this time of need, customers need to stay connected with loved ones in Afghanistan,” said Ronan Dunne, executive vice president and CEO of Verizon Consumer Group for Verizon. ” Australia’s response.

Telecommunications 245

Telecommunications Checkout Consumer ATS 245

Retail TouchPoints

NOVEMBER 24, 2020

Hobart brings more than 25 years of finance, consumer and retail experience to the role. She joined DICK’s in 2011 as Chief Marketing Officer and was named President in 2017. During her tenure at the company she revamped its marketing efforts and helped drive ecommerce strategy.

Promotions 146

Promotions Sporting Goods Fulfillment Finance 146

Retail TouchPoints

OCTOBER 26, 2023

grocery shoppers, 78% of consumers have experienced out-of-stock products in-store over the last 12 months, and 68% have experienced the same issue online. Traditional methods of manual audits and gap scans are time-intensive and only provide a picture of your availability at that given moment in time. Tackling this problem is complex.

Checkout 213

Checkout Supermarket Fulfillment Consumer 213

Inside Retail

JANUARY 2, 2024

Previously, when designers had an idea for a new fit or finish, they would have it produced at the company’s factory in Turkey. When Chip Bergh, Levi Strauss & Co’s outgoing CEO , joined the company in 2011, he quickly identified the need for a new approach. Both projects are open-source for the benefit of the entire industry.

Drop-Shipping 277

Drop-Shipping Fashion Shipping ATS 277

Inside Retail

JULY 27, 2021

Style Story founder Lauren Lee discovered her love of Korean beauty products as an exchange student in 2011, which inspired her to launch her own e-commerce business back home in Brisbane, Australia. “On When Lee first launched Style Story, she was selling products at the markets and hosting house parties. Creating community.

Shipping 246

Shipping Marketing Returns Consumer 246

Retail TouchPoints

JULY 13, 2023

“The biggest advantage that comes with [supply chain visibility] is knowing where you have stability in your supply chain,” said Balika Sonthalia, Senior Partner and Head of the Strategic Operations Practice for the Americas at Kearney in an interview with Retail TouchPoints. As a result, IDTechEx expects 39.3

Drop-Shipping 190

Drop-Shipping Fulfillment Shipping Wholesale 190

Retail TouchPoints

SEPTEMBER 21, 2021

While the company made its name with what was at the time (back in 2011) an innovative subscription service model — clients receive regularly scheduled boxes, a.k.a. The launch of Freestyle comes at a critical moment for the company. Q4 earnings are scheduled to be released after the closing bell on Sept.

Shopping 185

Shopping Fashion Accessories Shipping 185

Retail TouchPoints

MARCH 25, 2024

The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago. Collins argues that true cultural engagement is the most powerful vehicle for influencing consumer behavior.

Social Commerce 199

Social Commerce Loss Prevention Customer Experience Customer Retention 199

Retail TouchPoints

FEBRUARY 16, 2021

At the core of Target’s success is the most talented team in retail,” said Brian Cornell, Chairman and CEO of Target in a statement. Boylan, who joined Target in 2011, has been leading the company’s communications function since 2017.

Promotions 167

Promotions Marketing Planning Management 167

Retail TouchPoints

JULY 11, 2024

LLMs hold a world of possibility for the industry, but the overreliance upon them poses significant risk to the industry at large, and to middle-tier brands in particular. This technology is used to personalize content at scale and generate content for marketing campaigns and informational pages.

Advertising 221

Advertising Marketing Accounting Customer Experience 221

Inside Retail

APRIL 3, 2024

Tom Kirkhope founded the Australian fashion footwear brand Alias Mae in 2011. Drawing on his family background in footwear, and his own experience in the industry, having started working in Chinese footwear manufacturing in 2011, he launched Alias Mae as a wholesale business. IR: Customer experience is crucial in the retail industry.

Marketing 178

Marketing Wholesale Boutique Management 178