Indigo 9 Digital

FEBRUARY 28, 2023

This is because the vast majority of retail sales still happen in stores with online sales representing only 14.6% of retail sales in 2022 in the United States. While shopping online is convenient there is still a lot of friction in the shopping process. Reduce friction in the shopping process. Still not convinced?

Advertising 98

Advertising Consumer Returns Promotions 98

Indigo 9 Digital

MAY 6, 2022

share of retail sales in the country while eCommerce makes up 16.1% of retail sales in the United States. While online shopping definitely accelerated in 2020 [in China], saying physical retail is more or less obsolete is not true,” said Nishtha Mehta, a China-based corporate innovation coach. “In

Merchant Services 52

Merchant Services Marketing Payment Services Social Commerce 52

Indigo 9 Digital

NOVEMBER 16, 2023

With companies like Shopify it has never been easier to set up shop online. Warby Parker Warby Parker which was founded over a decade ago in 2010 is often looked at as the crème de la crème of direct-to-consumer retailers. But is it really as easy as it looks? A key challenge is profitable growth. Do you like this content?

Consumer 98

Consumer Returns Advertising Marketing 98

Indigo 9 Digital

JULY 21, 2023

By Tricia McKinnon If you are thinking about starting an online business which is often called a direct to consumer business in retail then you are not alone. First Amazon disrupted traditional brick and mortar shopping by selling online then many entrepreneurs followed suit hoping to grab a piece of the pie. Do you like this content?

Returns 52

Returns Advertising Consumer Wholesale 52

Indigo 9 Digital

JULY 24, 2023

Consumers buy things from people and retailers they trust. That’s why you still shop at the mom and pop grocer across the street from your home. Think about your favourite retailer. Why do you choose to shop there year after year? Then towards the end of the decade in 2007 Apple launched the iPhone, then the iPad in 2010.

Customer Retention 52

Customer Retention Drop-Shipping Consumer Fast Fashion 52

Hyken

APRIL 3, 2023

Prelini Udayan-Chiechi of Zendesk shares the five big takeways from NRF2023 – and how retailers can deliver a competitive omnichannel customer experience. My Comment: Within the five retail trends shared in this article is a concept called “phygital” retail. She worked on it every day between 4.00

Customer Experience 8

Customer Experience Consumer Shipping Retail Trends 8

Rangeme

APRIL 25, 2022

Purpose-led brands stand out for their principles, as: 80% of global consumers demand sustainability, social responsibility, and transparency from brands and retailers. Macro Trends Impacting Consumers, Retailers, and Product Manufacturers in 2021. 66% of Americans say their social values shape their shopping decisions.

Beauty and Health 52

Beauty and Health Supermarket Consumer Grocer 52