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From Omnichannel to Polychannel: How FMCG Shopping is Changing

Retail TouchPoints

Driven by higher prices brought on by inflation, supply chain costs and other factors, shoppers in 2024 are cutting coupons and bargain hunting like they haven’t since the financial crisis of 2009 (if not earlier). According to data from consumer insights provider Numerator, consumers purchased groceries from 20.7

Shopping 271
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What Recommerce can Teach Retailers About New Consumer Behaviors and Future-Proofing Sales

Retail TouchPoints

As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen continued growth: recommerce. This trend involves brands reselling previously owned products at a discount — and it’s caught on quickly.

Consumer 322
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Moss to open debut store at Gloucester Quays amidst flurry of retail activity at the outlet

Retail Focus

The signing follows a host of activity at the top 10 UK outlet as it celebrates its 15 th anniversary, including the upcoming upsize of Skechers, the international lifestyle and athletic footwear brand. We look forward to welcoming Moss to the outlet, and seeing the continued success of Skechers and Raging Bull.”

ATS 147
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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.

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Aligning Purpose with Profits: How Consumer Goods Companies can Unlock Business Growth by Integrating Sustainability into their Operations

Retail TouchPoints

The rapid advancement of technology and social media has created a new generation of well-informed, empowered and discerning consumers. IBM’s Institute of Business Value (IBV) has just completed significant research into the priorities and decisions for supply chain operations and sustainability in partnership with The Consumer Goods Forum.

Consumer 243
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Best Buy Battles E-Waste with Recycle-by-Mail Technology Boxes

Retail TouchPoints

Consumers can order boxes in two sizes: small boxes that can carry up to six pounds for $22.99 After consumers load the boxes with their old equipment, they can arrange for a UPS pickup or bring the box to a UPS drop-off location. “We Since 2009, Best Buy has recycled more than 2.7 Since 2009, Best Buy has recycled more than 2.7

Consumer 310
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Beer Cartel invites consumers to buy up shares in the business

Inside Retail

Beer Cartel launched its beer subscription service back in 2009 and it now accounts for about 80 per cent of the online business, according to Kelsey. But consumers can also make one-off purchases on the site. And if they’re searching for beer or craft beer we’re generally coming up at the top.

Consumer 231