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Trillions in revenue and a million jobs: Unpacking JD.com’s 20-year roadmap

Inside Retail

The company began offering general merchandise in 2008, transforming JD from an electronics retailer to a full-fledged e-commerce platform, and launched an online marketplace platform in 2010. JD.com’s global aspirations revolve around leveraging its robust supply chain infrastructure to enhance its international business operations.