Remove 2008 Remove Finance Remove Returns
article thumbnail

Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements.

article thumbnail

Parcel pivot: E-commerce boom behind Australia Post’s shock delivery plan

Inside Retail

The changes announced jointly by the communications and finance ministers, have been trialled and will roll out over the next 12 months along with other reforms like increasing the number of parcel collection points. Letter deliveries have fallen by two-thirds since 2008 alongside a massive e-commerce fuelled boom in package delivery.

Planning 241
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Grosvenor appoints new Liverpool ONE lead

Retail Focus

Chris joined Grosvenor in 2005 and has held various finance positions in Grosvenor Property UK and the broader Grosvenor business. Today he is responsible for finance in the UK property business’ Development and Investment teams, including Liverpool ONE. Since opening in 2008, the 1.65

Finance 182
article thumbnail

Revolve SVP’s playbook for going global and the importance of localisation

Inside Retail

That involves operations, customer service, logistics, warehousing, currency and finance. In 2008 and 2009 we had a lot of customers from around the world knocking on our door wanting to purchase from us, however, we didn’t ship to [every] country. KL: The biggest challenge we had in Australia was to build a returns program.

article thumbnail

How Resale is Driving the Reinvention of Luxury Retail

Retail TouchPoints

Chala outlined the timeline of resale’s rise, beginning with the 2008 recession and the resulting reboot of consumers’ mindsets about spending. Additionally, this generation has a more educated and proactive approach toward finances than perhaps any other previous generation. The Powerful Psychology of the Trade-In.

Consumer 306
article thumbnail

Seen and Heard at #NRF2024: 5 Trends from the Big Show

Retail TouchPoints

In fact, Stephen Sadove, former CEO and Chairman of Saks Fifth Avenue , indicated that “this is one of the most interesting times [for the industry] since the [2008] recession,” where “we came out and saw this massive disruption in the environment,” he said in a press briefing during the Big Show. “It

ATS 285
article thumbnail

The £1 billion profit club: What comes Next for the fashion giant?

Retail Gazette

It joins the likes of Tesco, which has profits of more than 2bn, B&Q owner Kingfisher, which surpassed 1bn in profit in 2022, and M&S in 2008. Perhaps his caution comes as Next recorded its second impairment charge worth 13m from JoJo Maman Bb, the kids brand it jointly acquired in 2022 with a group of finance firms.

Fashion 109