Remove 2008 Remove Customer Experience Remove Customer Retention
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Seen and Heard at #NRF2024: 5 Trends from the Big Show

Retail TouchPoints

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024.

ATS 285
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No one will escape: Industry leaders on navigating the retail recession

Inside Retail

He believes that there are similarities between the current situation and the Global Financial Crisis (GFC) in 2008, with the rate of inflation more significant now. However, it’s more important than ever that claims are reinforced with evidence, with customer retention being critical in this economic environment.

Consumer 246
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Starbucks’ Strategy: 4 Actions it Used to Grow Into a $100 Bln Company

Indigo 9 Digital

Its strategy for success has centred around a progressive investment in its employees, a world class customer experience, a focus on technology and innovation and an aggressive store expansion. As you will learn Starbucks’ excellent customer service and exceptional long-term growth is not a coincidence.