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Behind Eggslut’s fall in Asia: The harsh reality of the F&B market 

Inside Retail

Without a compelling differentiation strategy beyond brand novelty, long-term customer retention becomes difficult. According to the Accounting and Corporate Regulatory Authority, more than 3000 F&B businesses shut down in Singapore last year, the highest number since 2005.

Marketing 130
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5 Top Customer Service Articles of the Week 2-21-2022

Hyken

How to Use Content Marketing for Customer Retention and Loyalty by Express Computer. Express Computer) It is indeed an undeniable fact that customers that are happy and satisfied tend to stick around for long. My Comment: We close out this week with a bonus article about the state of customers service. READ MORE.

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Customer Loyalty Programs in Retail

365 Retail

The benefits of creating an effective customer loyalty program A customer loyalty program can have significant impacts on your brand, such as: Higher customer retention rate In the retail industry, customer retention is a significant challenge, and customer loyalty programs are a game-changer in helping address customer churn.