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You’ll likely recall the famous Walmart RFID mandate, announced in 2003 with an effective date of January of 2005. For customers, looking up inventory online before driving to the store, reserving an item for pickup, ordering on the same day, curbside delivery or receiving orders shipped from the stores has become the norm.
The Mercury POS component had originally been launched in 2003 , and hadn’t been updated for approximately 10 years, noted Powell. That’s even more of a problem for FTD than other retailers, because the company’s mission is to allow its customer to “help people they care about in moments of happiness and sadness.
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