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Managing organisational culture – beyond people skills

Inside Retail

The importance of a healthy culture in organisations initially focused on managing risk and workplace health and safety. These changes mean that the people skills of managers within organisations are more important than ever. Interestingly, this same model shows that the character of the manager affects trust.

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After six years, Novo Shoes returns to Canberra, opening two stores

Inside Retail

According to the business, Canberra’s rising population and strong fashion scene made it necessary for Novo Shoes to have a presence in the region. “Previously, we had successful stores in Belconnen and Woden, both with proven track records,” said Novo Shoes’ marketing manager Giulia Di Pietro.

Returns 240
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Post-holiday returns management: Strategies for Retailers

I Vend

. ** Given that returns management can cost as much as 66% of the original sale price, returns represent a big headache for retailers. Read more The challenge of returns management doesn’t stop with the cost of processing though – it’s estimated that up to 10% of all returns are fraudulent, * causing big dents in profits.

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Summer pop-up for Heidi Klein at Bicester Village

Retail Focus

Heidi Klein was established in 2002 by Heidi Gosman and Penny Klein. With nearly 40 years of experience delivering luxury retail environments, rpa: group was appointed to help deliver the Bicester Village store, by providing design and project management services.

ATS 147
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How Stylerunner’s GM landed her dream job and turned it into a successful career

Inside Retail

Anna Brennan is the general manager of women’s athleisurewear retailer Stylerunner. Before joining the team in 2023, Brennan was the general manager of fashion, at the Iconic. Fast forward to one university degree and an overseas work experience later, she landed her dream job with David Jones in 2002.

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Retail appointments of the week

Inside Retail

Joining the group in 2002, Tsukagoshi took on the group’s senior executive officer role in 2019 before being appointed as the global CEO of daily operations last year. The management shuffle will take effect from September 1. The appointment marks Uniqlo’s first change in president since 2005.

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Denim brand Ksubi to open first standalone store in London

Inside Retail

Originally called Tsubi, the brand quickly spread to London, debuting in a disused tube station in 2002, before being renamed Ksubi in 2006 following a trademark dispute.

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