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A third of shoppers have witnessed a shoplifting incident in the past 12 months, Retail Insight’s research reveals

365 Retail

With the ONS reporting that more than 402,000 shoplifting offenses were recorded by police in 2023 – the greatest number since records began in 2002 – retail crime is a growing and costly challenge for retailers. The reality for retailers is that there are multiple facets to shrink, most of which are not as easy to identify.