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Exclusive: How Daniel’s Jewelers is Using Vision AI to Better Serve its Customers

Retail TouchPoints

FEBRUARY 26, 2024

One prime example: the retailer’s partnership with RetailNext to use in-store traffic analytics for shaping everything from staffing strategies to improving store performance and even loss prevention. When David Sherwood joined the family business in 2001, the plan was to sell.

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14 Examples of Great Customer Experiences in Retail

Indigo 9 Digital

MAY 2, 2022

As an icebreaker, we said, ‘tell us about the best service experience you’ve ever had.'” “Of the 18 people, 16 said it was in a hotel. It has been nearly 20 years since Apple opened its first retail store in 2001 and that advice has not gone out of style. Nordstrom is betting on services to provide a great customer experience.

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